

CGV
Check in /check out
Rooms and dormitories are available from 3:00 pm on the day of arrival and must be vacated by 11:00 am on the day of departure.
Late checkout may result in the charge of an additional night at the public rate.
Group bookings
Special conditions apply for bookings of 5 rooms/dormitories or more, or for groups of more than 10 adults (agencies, associations, companies, clubs, etc.).
Group bookings cannot be confirmed or paid directly online and must be requested directly from the property.
Payment conditions
Preauthorisation
A pre-authorisation of €1 may be processed at the time of booking to secure the reservation and released at check in.
An additional pre-authorisation of €50 may be requested upon arrival as a security deposit and released at check out.
Balance payment
The total balance must be paid no later than the day of arrival by cash or credit/debitcard.
Holiday vouchers (chèques vacances) are not accepted.
Cancellation & right of withdrawal
In accordance with article l221 28 of the French Consumer Code, the right of withdrawal does not apply to accommodation services provided on a specific date.
Cancellation conditions depend on the rate selected at the time of booking and are clearly stated during the booking process.
Nonrefundable – non cancelable rate
The totalamount of the stay (excluding extras) is charged at the time of booking and isnon refundable.
Flexible rate
Free cancellation up to 48 hours before arrival time stated in the booking confirmation.
Late cancellation or no show will result in the charge of the first night, excludingextras.
Prices
All prices are expressed in euros (€) and include vat applicable on the booking date.
Local city tax is not included and must be paid on site.
Prices may change in case of legislative or regulatory modifications (vat, taxes, etc.).
Early departure
Any early departure must be reported to reception before 4:00 pm the day prior. Failure to do so may result in the charge of the cancelled night.
Guest behaviour
The property reserves the right to terminate a stay without compensation in case of non compliance with hygiene rules, safety regulations, or disturbance to other guests.
Force majeure
Neither party shall be held liable for failure to perform its obligations due to force majeure events (natural disasters, fire, war, government action, etc.).
Personal data
Personal data is collected for reservation management, payment processing and customer relations.
Guests have the right to access, rectify and delete their personal data in accordance with applicable regulations.
Contact: info@glint-stay.com
Consumer mediation
After contacting customer service and in the absence of a satisfactory response within 60 days, guests may contact the tourism and travel mediation service: https://www.mtv.travel.
Online dispute resolution
In accordance with regulation (eu) no. 524/2013, guests may use the European Online Dispute Resolution Platform: https://ec.europa.eu/consumers/odr.
Telephone marketing
Guests may opt out of telephone marketing by registering on the French Opposition List: https://www.bloctel.gouv.fr.
